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Holbrook Regional Emergency Communications Center Assumes Dispatch Services for East Bridgewater Police and Fire Departments

HOLBROOK — Holbrook Regional Emergency Communications Center (HRECC) Director Steve Hooke, East Bridgewater Police Chief Michael Jenkins, and East Bridgewater Fire Chief Timothy Harhen are pleased to announce that the HRECC has added the East Bridgewater Police and Fire Departments to its list of partner agencies.

The HRECC and the Town of East Bridgewater have entered into an Inter-Municipal Agreement for HRECC to answer 911 calls and provide dispatch services for East Bridgewater.

“We welcome the East Bridgewater Police and Fire Departments to the Holbrook Regional Emergency Communications Center,” Director Hooke said. “We are excited to provide our services to East Bridgewater’s first responders.”

HRECC assumed dispatch responsibility for the East Bridgewater Police Department on Wednesday, Jan. 22.

“We believe that this agreement with HRECC will only strengthen our communications,” Chief Jenkins said. “This partnership will provide us with more people to assist during emergencies and can only benefit the residents of East Bridgewater.”

HRECC previously assumed the East Bridgewater Public Safety Answering Point (PSAP, or 911) and dispatch responsibilities of the East Bridgewater Fire Department on Dec. 10.

“Joining the HRECC will help East Bridgewater optimize its emergency communication efforts,” Chief Harhen said. “We are excited for this partnership with a respected regional leader in the field.”

HRECC is taking 911 calls (wireless direct, wireline, and text-to-911) and has assumed dispatch responsibility for Police, Fire, and EMS in East Bridgewater.

HRECC received an FY25 State 911 Department Regional Emergency Communications Center Development Gran to be used for transition funding for East Bridgewater.

HRECC now serves 13 communities across Norfolk, Plymouth, and Middlesex counties. HRECC also serves the Norfolk County Technical Rescue Team and the Fire District 4 Control Point.

To learn more about the Holbrook Regional Emergency Communications Center, click here

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